Last Updated: September 17, 2026
At easyFMCG, we respect your privacy and are committed to protecting the personal and business information you provide while using our website, mobile application, and services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.
By using easyFMCG, you agree to the practices described in this Privacy Policy.
easyFMCG is a business management platform designed to help FMCG distributors manage their day-to-day operations, including products, retailers, sales and marketing activities, orders, inventory, deliveries, and related business processes.
The platform may be used by:
Depending on how you use easyFMCG, we may collect the following information.
When an account is created, we may collect:
For distributors and other business users, we may collect information such as:
When an order is created or processed, we may collect:
When you use our website or mobile application, we may collect certain technical information, such as:
This information helps us maintain security, troubleshoot problems, and improve the service.
Some features, particularly delivery-related features, may require location information.
Where location access is required, we will request permission from your device. You can control location permissions through your device settings.
Location information may be used for purposes such as:
We do not use precise location information for unrelated purposes without appropriate authorization.
We may use collected information to:
easyFMCG supports different user roles and permissions.
A Distributor may create or manage authorized users such as:
Information may be shared within the relevant organization or account according to the permissions configured for that user.
For example, a Sales & Marketing user may have access to retailer and order information necessary for sales activities, while a Delivery Person may have access to information required to complete deliveries.
Access is intended to be controlled according to the user's role and assigned permissions.
We do not sell or rent your personal information.
We may share information when necessary to operate and provide easyFMCG services, including with:
We may use trusted third-party service providers for services such as:
These providers may process information only as necessary to provide their services.
Information may be shared with authorized users within the relevant distributor or organization according to the account structure and permissions.
We may disclose information if required to:
Where payment functionality is provided through easyFMCG or a third-party payment provider, payment information may be processed by the relevant payment service provider.
We do not intend to store complete card numbers, CVV numbers, or other sensitive payment credentials on our systems unless explicitly required and lawfully permitted.
Third-party payment providers may have their own privacy policies and terms.
We take reasonable technical and organizational measures to protect information against:
Security measures may include authentication controls, access permissions, secure communication, database security, and monitoring.
However, no internet-based service can guarantee absolute security.
We retain information for as long as reasonably necessary to:
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
Users may request deletion of their account and associated personal information, subject to applicable legal, contractual, and business record-keeping requirements.
Certain information may need to be retained for legitimate business or legal purposes, such as transaction records, invoices, orders, or records required by law.
To request account deletion, please contact us using the contact details provided below.
Our website may use cookies and similar technologies to:
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
easyFMCG may integrate with or link to third-party services.
Third-party services may have their own privacy policies and terms. We are not responsible for the privacy practices of third-party websites or services that are outside our control.
We encourage users to review the privacy policies of third-party services before providing information to them.
easyFMCG is intended for business and professional use.
Our services are not intentionally designed to collect personal information from children. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Some requests may be subject to legal or contractual limitations.
To exercise applicable rights, contact us using the details provided below.
easyFMCG may process business information entered by distributors, retailers, sales users, and delivery users.
Examples include:
The organization or Distributor that controls an account may determine how such business information is managed and accessed by its authorized users.
Users should ensure that they have the necessary rights and permissions before entering personal or business information into the platform.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we may update the "Last Updated" date at the top of this page.
We encourage you to periodically review this Privacy Policy.
If you have questions about this Privacy Policy, data protection, account deletion, or your personal information, please contact us.
easyFMCG
Website: https://easyfmcg.com/
Email: [Insert your official support/privacy email address]
Address: [Insert your registered business address]
By using easyFMCG, you acknowledge that you have read and understood this Privacy Policy.